Terms of service
*Terms and Conditions*
Welcome to *ZAHFROMA*! These Terms and Conditions govern your use of our website (https://zahfroma.com/) and the services we offer. By accessing or using our website, you agree to comply with these terms. If you do not agree, please refrain from using our services.
## *1. Definitions*
- *"Company" / "We" / "Us" / "Our"* refers to ZAHFROMA.
- *"User" / "You" / "Your"* refers to any person accessing or using our website.
- *"Products"* refer to notebooks & stationary items available on ZAHFROMA’s website.
- *"Services"* refer to online shopping, customer support, and related activities.
## *2. Eligibility*
- You must be at least *18 years old* to make a purchase. If you are under 18, parental guidance is required.
- You agree to provide accurate, complete, and up-to-date personal details while making a purchase.
## *3. Use of the Website*
- You are responsible for ensuring that your account details (such as passwords) remain secure.
- You must not:
- Use the website for any *fraudulent or illegal activities*.
- Attempt to *hack, modify, or interfere* with the website’s functionality.
- Copy, distribute, or exploit any website content without permission.
## *4. Product Information & Pricing*
- We strive to ensure that product descriptions and prices are accurate. However, errors may occur, and we reserve the right to correct them at any time.
- Product images are for representation purposes and may differ slightly from the actual product.
- Prices are subject to change without notice. Discounts and promotional offers may be limited.
## *5. Orders & Payments*
- Orders are *processed only after full payment is received*.
- We accept payments via:
- Credit/Debit Cards
- UPI
- Net Banking
- Wallets
- ZAHFROMA reserves the right to cancel any order due to *unavailability of stock, pricing errors, or suspected fraudulent activity*.
## *6. Cancellations & Modifications*
- Orders can be canceled within *12 hours* of placement. After this, cancellations are not permitted.
- If you wish to modify an order, please contact us immediately at *support@zahfroma.com*.
## *7. Shipping & Delivery*
- Orders are processed within *1-3 business days*.
- Standard delivery takes *5-7 business days, while express delivery (if available) takes **2-4 business days*.
- Delivery timelines may be affected due to unforeseen circumstances (e.g., weather, logistics delays).
## *8. Returns & Refunds*
- Returns are accepted within *7 days* of delivery, subject to eligibility.
- Refunds will be credited within *7 business days* after product inspection through the original payment method used while placing the order.
## *9. Intellectual Property Rights*
- All content on ZAHFROMA’s website (logos, text, images, product descriptions, and designs) is protected under copyright laws.
- You may not copy, distribute, or reproduce any content without prior permission.
## *10. Disclaimer of Liability*
- ZAHFROMA shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
## *11. Governing Law & Jurisdiction*
- These terms are governed by the laws of *India*.
- Any disputes shall be settled in the *courts of Kalaburagi, Karnataka*.
## *12. Changes to Terms*
- We reserve the right to update or modify these terms at any time. Any changes will be effective upon posting on the website.
For any queries, contact us at *support@zahfroma.com* or call *9060909090*.