Shipping, Delivery & Payment Policy
Payment Mode: Prepaid
Payment Method: Online only (through Payment Gateway during Checkout)
Cash on Delivery (COD): Not Available
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We currently ship to all Pin-codes India. For international orders, please contact us directly on support@zahfroma.com or +919060909090 or text us on our WhatsApp
2. Processing Time
Orders are typically processed within 2–4 business days. You will receive a confirmation on your email/sms once your order is packed and ready to ship.
3. Delivery Time after order is shipped
- Metro Cities: 3–5 business days
- Other Locations: 5–9 business days
Delays may occur during peak seasons or due to unforeseen logistics issues.
4. Shipping Charges
Calculated during checkout.
5. Tracking
Once your order is shipped, you will receive a tracking details via SMS/email. You can monitor your shipment at any time.
6. Packaging
All packages are securely packed to maintain freshness and avoid spillage or damage during transit.
7. Incorrect Address/Failed Delivery
Please ensure that the address and contact details provided are correct. Failed deliveries due to incomplete or incorrect information is not the responsibility of Home Spices Industry. Any costs or losses incurred due to such circumstances is borne by the consumer who ordered the products and no refund for shipping shall be eligible in such cases.
8. Delayed or Lost Orders
If your package hasn’t arrived within 15 business days from shipping, please contact us at support@zahfroma.com and we’ll assist you right away.
